LC
Liezel C

1 reviews | Active since Feb 2017

12 Oct 2019, 22:43

Poor service from Rewardsco

I upgraded my contract in March 2019. It is now October and my phone has not been delivered yet. I have made numerous phone calls. Rewardsco said the phone was sent back to the mtn storehouse. They always promise to get back to me on the matter, but never do. I have been paying for 7 months for a phone that was never delivered.

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Replies (2)
LC
Liezel C's update15 Oct 2019, 07:12
Reviewer Update
Dear Alice

Thank you for your reply. Your response is exactly what the agent has promised me in August. No action has been taken yet. I will believe it when I see the credit amount on the invoice.
LC
Liezel C's update17 Oct 2019, 18:42
Reviewer Update
Dear Alice

Thank you for your assistance and clearing up the matter for me. The speed and efficiency with with which you handled the issue is commendable.

Kind regards

Liezel