TG
Teegan G

1 reviews | Active since Jul 2018

02 Jul 2019, 12:02

Poor service from MTN South Africa

Prices reflected on the website do not match the price of the actual contract. For the iPhone 8, I was supposed to be paying R649 a month for 2GB of data, 125 minutes, 100 SMS's but now they're saying I must pay R679 a month for 1GB of data, 50 minutes and 50 SMS's - all because they say that there is an error on the website pricing. How can a company of your calibre have a pricing error on the website? This all happens after I have signed up for the upgrade. Thanks, MTN - you may have just lost a loyal customer for over 13 years

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Replies (1)
TG
Teegan G's update03 Jul 2019, 10:44
Reviewer Update
MTN has since provided me with great service - I called to cancel my contract and was offered a fantastic deal instead. Thank you to a gentleman named Thami.