SM
Stephen M

1 reviews | Active since Dec 2017

02 Aug 2024, 13:27

Poor service from MTN SA

I have purchased a 5G home premium package with MTN on Tuesday 30 August 2024 and I have never enjoyed my services since. I have been getting intermittent connections and whenever I call customer care all they say is they have removed the Barring on my line and it should work. It works for a short while and disconnects again. I am dealing with the same problem everyday and I am missing a lot of my meetings as I am working from home.

Can the so called MTN Champions pull us their socks please and resolve this problem??!! So far I have dealt with Pamela Trom, Lukho Mankqunkqu, Minenhle Cele to name a few with no luck. The Network coverage department since said they will get back to me to no avail.

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