RS
Rajend S

1 reviews | Active since Mar 2017

09 Jul 2018, 13:03

Poor Service from MTN Retentions

tried to cancel a contract, went through every other department and was assisted immediately, yet when you get to the cancellation department, they keep you on hold for over 40 minutes without any joy or answer. Is there so many customers wanting to leave MTN that they are so busy?

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Replies (1)
RS
Rajend S's update11 Jul 2018, 07:52
Reviewer Update
I received a call regarding this yet, up till now i have not had any feedback from the retetions department