Poor service from mtn insurance

Your service is very pathetic guys I don't know when did I logged ma claim to reimburse me the money Dat I have paid to Huawei as I was referred by you. You keep on telling me to send da proof of payment nd I have already send it nd I do pay you each nd every month. I'm not happy at all with your poor service or I must cancel this contract. I need my money tomorrow if you don't refund me i come cancel this nonsense I will return your phone on Saturday. This is unacceptable at all my Acc no ********** 077 Capitec savings. I don't want to talk to you any more