Poor service from MTN Customer Services
I have contacted MTN about a week ago about my air time that went from R1200 to zero in a couple of days . I logged a call on their website and have sent numerous tweets, but until now one has contacted me. This is the most terrible customer service I have ever received from any service provider. I have been a client of MTN for many years and I can't believe that they are giving me this type of service. This is really unacceptable.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the Reference number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the Reference number provided on your post.
Kind Regards,
Zukiswa
REQ:***
Best regards,