POOR SERVICE FROM MTN CALL CENTRE
Due to the fact that I was billed for someone else's mobile number
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MTN South Africa's replyOfficial
19 Jan 2016, 17:33Hello shereenbejai,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our consultants are always advised to ask first in order to avoid mistakes however this matter has been brought to the attention of Contract Department's management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our consultants are always advised to ask first in order to avoid mistakes however this matter has been brought to the attention of Contract Department's management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply19 Jan 2016, 17:33
Official
Hello shereenbejai,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our consultants are always advised to ask first in order to avoid mistakes however this matter has been brought to the attention of Contract Department's management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our consultants are always advised to ask first in order to avoid mistakes however this matter has been brought to the attention of Contract Department's management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***