POOR SERVICE FROM MTN BLOEMFONTEIN

I was looking to enter into a new contract at MTN Mimosa Mall, BLOEMFONTEIN last week. It was for the Samsung Galaxy Blu A30. I was approved very quickly but then the problem stared. I wanted the phone to be collected in Kathu. Only then I was told there is no stock in Bloem (take note Kathu had stock) but that this branch must first get stock from Richardsbay. This took another 3 days. Now my complaint is about the system as well - why could the stock just not be collected in Kathu - your ineternal stock issues got nothing to do with me as a customer, as the poor service from Vanessa Coeries. From the first time I met her she was not very friendly or helpful - just told me straight I have to wait. However on Sunday she called me and told me that stock has arrived and that I must come in and pay for the sim card which I did within 30 min of her call as I told her from the beginning how urgent it was. She told me that the phone will be collected on Monday morning and will probably be in Kathu on Tuesday. Halleluja. However this morning my daughter (for who the phone is called her to get a tracking number and guess what the phone was not even sent yet - which part did she not understand that it is urgent!!!! Once again she was rude to my daughter and told her "I dealt with your mother" - the phone is for my daughter. I give you 48 hours to respond to this poor service or I will splash it on Social Media.