Poor Service From Mtn as Expected

I have been trying to get my phone un-blacklisted since January this year. My phone was ****** in December last year and then miraculously reappeared in January. Twice now have I submit un-blacklist form as well as supporting documentation. 1st time by hand at Mtn Northgate, 2nd time by fax. No response whatsoever from Mtn. I am appalled by the poor service and lack of interest.<br> <br>