POOR SERVICE FROM MTN

Poor service from MTN.

1. I received an Email form MTN saying that I now have new contract. (WHICH I HAVE NOT AGREED TO) 2. Response from the MTN branch is that they cannot help and I must contact customer service. 3. Then the process of numerous calls and being transferred several times started. 4. I finally got some clarity and submitted an affidavit to customer service. 5. I even received a reference number : e0772c61-a69a-4ff4-bbb7-b2d19a756eac 6. Its now been a month later , and I have received o response. 7. During this time I need to buy airtime but cannot upgrade to a more expensive contract with more minutes /data.

I LOOK FORWARD TO THE DAY WHEN MY CONTRACTS EXPIRES AND THEN MOVE TO THE RED BRAND AND AWAY FROM YELLOW !!!!