HW
Henry W
1 reviews | Active since May 2014
04 Jun 2015, 18:16
Poor service from MTN
I have damaged my phone which is insured with MTN. Despite registering the claim online ,via fax as well as attempting to phone them on their nr, I don't get any response from them.
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Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 10:30Hello henrywagner,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim has been logged and the device is awaiting collection for repairs.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim has been logged and the device is awaiting collection for repairs.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 10:30
Official
Hello henrywagner,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim has been logged and the device is awaiting collection for repairs.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records the claim has been logged and the device is awaiting collection for repairs.
Thank you
Wenzile Masina
REQ:***
Best regards,