CB
Coenraad B
1 reviews | Active since Apr 2019
03 Apr 2019, 09:32
Poor Service from MTN
We are receiving very bad service from MTN and delayed response which affects our work and personal life.
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Replies (2)
MTN South Africa's replyOfficial
04 Apr 2019, 08:23 Good day Coenraad Thank you for taking time to raise your concerns with MTN. We are sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you. As per our telephone conversation, I will forward the complaint to the customer service dept they will investigate and get in contact with you. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
MTN South Africa's reply04 Apr 2019, 08:23
Official
Good day Coenraad Thank you for taking time to raise your concerns with MTN. We are sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you. As per our telephone conversation, I will forward the complaint to the customer service dept they will investigate and get in contact with you. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
CB
Coenraad B's updateReviewer Update
04 Apr 2019, 10:22Thank you for the response and speedy resolution of my queries / complaint.
All has been resolved and we look forward in building the relationship.
CB
Coenraad B's update04 Apr 2019, 10:22
Reviewer Update
Thank you for the response and speedy resolution of my queries / complaint.
All has been resolved and we look forward in building the relationship.