JM
Jennifer M
1 reviews | Active since Feb 2019
19 Feb 2019, 13:52
Poor service from MTN
On the 15/02/2019 I went in to a MTN store to process my application. I was informed that it would take 24 hours. Its now the 19/02/2019 and my application is still pending. working days and still not approval . The service delivery is very poor. Please escalate this problem. One would think MTN would appreciate new customers.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Feb 2019, 12:19Good day Jennifer
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply20 Feb 2019, 12:19
Official
Good day Jennifer
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team