Poor Service from MTN

I have 3 contracts with MTN, been a customer for a long time. I have a wifi contract linked to *** which has now gone into an open line contract, from R390 odd, I am now paying R598, ludicrous.

Anyway, I wanted to do MTN Fibre, did all the necessary - only to be told by the supplier that they donot service the area, why would the address then pickup firbe???

To add to my misery, I have been trying to get help via email and even went to stores, there is very limited help. Tongaat could not help Ballito could not help - so I eventually opted to have the monhtly LTE option just to reduce costs from R598 a month on an open line.

I am disappointed, its over a month trying to sort this matter and I donot know what to do anymore, MTN service is very bad and disappointing as I am a long standing customer - I have been loyal to MTN.

I am appaled with the service and as we even get a corporate discount as part of Barloworld Group - Avis, it is shocking that I am at this point trying to sort something which was a simple matter but seems so complex now and I have to pay the extra pricing - ludicrous.

I also have a Vodacom contract, never have I had issues like this!!!