SK
Shehzaad K
1 reviews | Active since Mar 2018
26 Mar 2018, 21:09
Poor service from MTN
I'm am really disappointed with the service I have received from mtn. I purchased a contract last year with the 50gb and 10000 anytime minutes which I have been receiving every month until last month. I logged a complaint via the customer service as well as going into the store this was done on the 13th of March until now I still haven't received any feedback.
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MTN South Africa's replyOfficial
03 Apr 2018, 01:01Thank you for your post.
We sincere apologized for any inconvenience incurred.
The complaint was send to the back end support team to check why you have not received the 50GB and 1000 minutes for cell ***
We are waiting on feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply03 Apr 2018, 01:01
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The complaint was send to the back end support team to check why you have not received the 50GB and 1000 minutes for cell ***
We are waiting on feedback.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,