JC
Juan C

1 reviews | Active since Apr 2014

16 Sept 2016, 12:30

Poor service from MTN

<p>I'm emailing my ass off to Nompumelelo and Bonginkosi. For assistance, and no one is coming back to me. How many times do I need to email to get feedback from you guys. Please can someone assist me right now !!!!!</p> <p>I'm also waiting for Alice Van der Merwe to contact me, it's now a week and I'm still waiting fo a call!!</p> <p>Are you guys willing to assist or not??</p> <p>Contact me on ********** 535</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Sept 2016, 19:45
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

Best regards,