1 reviews | Active since May 2016
poor service from mtn
<p>good day my name is amogelang . i have cellphone contract with mtn. every month i m struggling to get my statement of which i need to use it to claim at work. i have written several emails to Veronica Smith requesting but it seems like she is not prepared to help me because i always tract my emails i can see when she open them. mtn is quick to debit my bank onthe 15th every month but it comes to sending statement they are slow. my account number is A***.</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you, no availability.
The invoice and statement for May 2016 has been resent to you. Note that the email address on the account is different as the Hello Peter email address.
With MTN Active, you can manage your complete cell phone account online, quickly and easily. You can update your personal information, change your bank details and view your itemized billing at the click of a mouse. Please use the following link to gain access to MTN Active: https://mycontract.mtn.co.za/landing/registration/register.htm
You will need to register an online pin with the cellphone number on the account by dialing *** and follow the voice prompts. If you do encounter any problems, please contact our MTN Active Helpdesk on 1761 from your cellphone.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you, no availability.
The invoice and statement for May 2016 has been resent to you. Note that the email address on the account is different as the Hello Peter email address.
With MTN Active, you can manage your complete cell phone account online, quickly and easily. You can update your personal information, change your bank details and view your itemized billing at the click of a mouse. Please use the following link to gain access to MTN Active: https://mycontract.mtn.co.za/landing/registration/register.htm
You will need to register an online pin with the cellphone number on the account by dialing *** and follow the voice prompts. If you do encounter any problems, please contact our MTN Active Helpdesk on 1761 from your cellphone.
Kind Regards,
Alice van der Merwe
REQ:***