CR
CHANTEL R
1 reviews | Active since Apr 2015
27 Jan 2016, 08:45
POOR SERVICE FROM MTN
How can mtn expect payment on time every month but we do not get the requested service from them. i have to phone mtn every month to get itemized billing on one of my numbers. i just phoned the customer service number 808 and then after i ask to speak to a supervisor or manager the phone was dropped!!!<br> i need this to be sorted out immediately!?!?!?!?! i am really annoyed with the service or should i say NO SERVICE that im receiving from mtn......
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MTN South Africa's replyOfficial
27 Jan 2016, 20:10Hello be4ktebithc,
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have requested assistance from our billing department, reference number: ***.
Kind Regards
Siphumezo
REQ:***
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have requested assistance from our billing department, reference number: ***.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply27 Jan 2016, 20:10
Official
Hello be4ktebithc,
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have requested assistance from our billing department, reference number: ***.
Kind Regards
Siphumezo
REQ:***
Dear Valued Customer
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We have requested assistance from our billing department, reference number: ***.
Kind Regards
Siphumezo
REQ:***
Best regards,