POOR SERVICE FROM BUYMONDO /MTN

<p>I recently upgraded at MTN after being called by BUYMONDO/MTN; The relevant new mobile was delivered to me by courier after delays on 31/05/2017; I was not happy with the product and on telephonic advice from MTN I retuned it to an MTN service centre [GEORGE SOUTHERN CAPE ]on 1 June 2017 with the firm undertaking by MTN that the upgrade will be cancelled. [10 DAY RETURN POLICY] </p> <p>Since then nothing has happened...I have made numerous calls on different dates with no results at all. I spoke to Thrisha and Roland of BUYMONDO...only promises...I furnished the relevant collection number of the delivery to them of the device. I have emailed their customer care ...nothing happened.</p> <p>I have reference numbers of my calls...the last one being uv ********** from BUYMONDO.</p> <p>MTN ********** 98 GERGORY </p> <p>MTN is hiding behind BUYMONO and no help or assistance is offered by them...perhaps this is ''company capture''</p> <p>I WILL NOT ADVISE ANYONE TO DO ONLINE TRANSACTIONS WITH THESE PEOPLE EVER.</p> <p>Can this now please be resolved?</p>