POOR SERVICE FOR NEW CONTRACT CUSTOMER

<p>To whom it may concern</p> <p> </p> <p>I have taken a Huawei P9 lite contract at MTN Randburg square mall. When I wanted to use the phone there was no SIM card reader on the phone, within 3days I returned the phone back to MTN and I did not appreciate the attitude I received from a consultant and the tone of voice he was using.</p> <p> </p> <p>I drop the phone there as I was furious and I told them I am not going to be paying for the phone that is totally useless to me. When I took the contract I requested that I use my old MTN SIM card and the benefit can be transferred to my old numbers, which was done but now that I have returned the phone and they couldn’t care less. I made it clear with them that if I am not going to get a phone with SIM card reader I want the contract terminated with immediate effect, the guy was brave enough to tell me to read the terms and condition on the contract that he did not provide me</p> <p> </p> <p>Let me make this clear. I either get a phone with SIM card reader before the end of business Wednesday 05-07-17 or this contract should be terminated with immediate effect and no amount of money should be debited from my bank account as HELL WILL BREAK LOOSE</p> <p> </p> <p>I WANT SOMEONE FROM MANAGEMENT POSITION TO GIVE ME A CALL BEFORE THE END OF BUSINESS DAY TODAY. </p> <p> </p> <p>Awaiting your speedy response</p> <p> </p> <p>Contact: ********** 9326 or ********** 043</p> <p> </p> <p>Regards</p>