1 reviews | Active since Sept 2011
Poor Service for Business Customer
I have recently tried to transition a few business lines from CellC to MTN Business. I initiated the request just before the end of June, coping both CellC and MTN Business on the termination of contract and port Request. At the month end the CellC port request did not seem to execute, and MTN business had me running around to CellC and MTN shops telling me I must RICA the phones. It is now the 4th of August and I now have no phones at all as they are again not working. So MTN Business has delivered un-RICA’s sim cards to me and presumably expect me to run around again presumably to do their jobs for them. The whole experience seems to be very poor. You are better off not dealing with MTN business and managing the whole process yourself as you will at least have some idea of where you stand. MTN business seems to have no idea of the expectation of Business customers.
