Poor Service, False Promises... Pathetic... Continues
<p>I refer to my previous post made on: https://hellopeter.com/mtn/reviews/poor-service-false-promises-pathetic- ********** </p> <p>and response by Yahya with REQ: ********** </p> <p> </p> <p>MTN seem to not care about their clients and just makes responses on Hellopeter with the hope it subsides customer anger!</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under account status , the previous tickets logged for loss of minutes has been re log to the correct division to assist and resolve request for minutes to be credited or loaded onto specified number. A call back will be done once feedback is received .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under account status , the previous tickets logged for loss of minutes has been re log to the correct division to assist and resolve request for minutes to be credited or loaded onto specified number. A call back will be done once feedback is received .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.