POOR SERVICE

Good day, The service provider do not even deserve the one star. I had been a loyal customer with MTN for more than 10 years now. I have four numbers contracted to MTN. I January 2021 I wanted to cancel one of my contracts. I was how ever stunned to find out I owe some moneys. This moneys was paid 16 Feb 2021, I then proceeded to try and call 135 from my cell phone. This was how ever fruitless as the message stated there is a server error. I phoned from a landline and eventually gotten through. After holding on for more than 20 minutes the call was answered. I was redirected three times, as you can imagine is is now close to an hour on the phone. I then proceeded to send MTN customer care an email. The reply was; you cannot cancel via email. Needless to say I rep**** and nothing happened.

I AM NOW CONSIDERING TO TAKE MY WHOLE BUSINESS ELSEWHERE AND IS ASHAMED OF DOING ANY BUSINESS WITH ''MTN''. This is the worst service ever, SHAME ON YOU.