**** - POOR SERVICE DELIVERY

NOT SUPPOSE TO GIVE YOU 1 STAR , DUE TO SET UP OF HELLO PETER A PERSON MUST GIVE A STAR. SO I HAVE BEEN TRYING TO GET IN CONTACT WITH RETENTION CALL CENTER AT MTN FOR THE PAST WEEK , I WAS TRANSFERRED THAN WILL BE PLACED ON HOLD FOR 40+ MINUTES I AM WORKING AND DONT HAVE TIME TO DO THIS WHOLE DAY. SIMPLE I ASK THEM TO CANCEL ONE OF MY CONTRACTS BECAUSE I WANT MY ONE NUMBER ON PAY AS YOU GO AND NO MORE ON CONTRACT WHAT IS SO HARD IN THAT , THEN I RECEIVE A SMS WHICH SAY MY CONTRACT IS BEING EXTENDED WITHOUT MY KNOWLEDGE . THE NUMBER IN QUESTION THAT WAS SUPPOSE TO BE CANCELLED IS *** CAN YOU PUT THIS NUMBER ON PAY AS YOU GO AND CANCEL MY CONTRACT ON THAT NUMBER.

REGARDS ALLISTAIR ***