Poor service_delivery

Wow... first had to wait 3 Months to get my phone upgrade, what with the strike action that took forever... Then I get the phone and get sent a FREE LTE sim so that I can swap it with existing sim and speed up my internet. Sounds good.... BUT..... the swap is not working... I follow the instructions and get nothing back from MTN. I then call the 'helpdesk' I am told there is an issue, they are investigating and not sure when this issue will be resolved.... so I must wait until.... 'sometime' and call back every few weeks until it works. <br> <br> Then to top it all off... I am moving my iPad contract to Vodacom.... because 4 months later and I still cant get one from MTN. <br> <br> MTN what are you doing? I used to boast about and promote this brand.... now you give me absolutely no reason to.