1 reviews | Active since May 2018
Poor service delivery!!!
Im very disappointed with this service provider, i called their call centre requesting a copy of my contract which they promised to send to my Email in 72 hours,i got nothing, i called again with same issue, still they didn't deliver, i called them again, and they told me the same story, its more than 2 months now waiting for a copy of my contract, i dont understand what is so difficult with sending me the copy of my contract. Disappointed.
Good day Witsen,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated your complaint through to our call centre manager for urgent assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Witsen,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated your complaint through to our call centre manager for urgent assistance. You will be contacted as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,