SS
Steve S
1 reviews | Active since Aug 2015
07 Oct 2015, 11:18
Poor service continues
I have previously complained rather extensively about the lack of service from Mtn. This pathetic service continues!!! I DID eventually receive a phone call from Ayanda, who seemed to listen to my complaints. Said she would look into it and someone will be in touch. Despite me sending a follow-up email to the address she gave me.... NOTHING! ABSOLUTELY NOTHING! Can't wait to be done with this company..
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MTN South Africa's replyOfficial
09 Oct 2015, 13:38Hello Steve Smith,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the usage limit was activated by Ayanda and the complaint was escalated to the region in question and Zulpha will be in contact with you shortly.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the usage limit was activated by Ayanda and the complaint was escalated to the region in question and Zulpha will be in contact with you shortly.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply09 Oct 2015, 13:38
Official
Hello Steve Smith,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the usage limit was activated by Ayanda and the complaint was escalated to the region in question and Zulpha will be in contact with you shortly.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the usage limit was activated by Ayanda and the complaint was escalated to the region in question and Zulpha will be in contact with you shortly.
Best regards
Mantoa
REQ:***
Best regards,