Poor service

Mxolisi Dlamuka, the sales consultant who asisted with my home route purchase. firstly, he never asked me for my contact numbers while placing the order, which resulted in the courier company not be able to reach me to arrange for the delivery. After a delay of more than 1 week, I reached out to him, and he never shown any remorse about inconviniencing me due his incompetence. Furthermore, when DSV eventually came for delivery, I emailed and called him to let him know that DSV did not want to leave the parcel due to biometric system, and he never came through