Poor service and response

Have lodged a complaint regarding signal coverage in Rustenburg and requesting a signal booster for the 4 products that I have contracts for. Receive replies which demonstrate evidence that contents of mail have not even been read and not appropriately responded to. Delaying tactics in the form of waiting for a day, replying by means of another question every time. Problem reported is simple - signal is terrible and signal booster or similar assistance is requested. Please get someone to do their job properly!!! Even lodging this complaint I am disconnected due to poor signal.