1 reviews | Active since Jul 2015
Poor Service and No response !
I have sent a request over a month ago to MTN that I would like to change my banking details until today I haven’t received communication from MTN secondly I made a direct deposit on Saturday for my contract only to find out that my outgoing calls have been suspended today. Why is your serves so poor ??
Good day Valencia,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your payment is currently reflecting on your MTN acc. Also, the barring has been removed. I have sent a request through to our credit management to contact you to ensure that your banking details are correct.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Valencia,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your payment is currently reflecting on your MTN acc. Also, the barring has been removed. I have sent a request through to our credit management to contact you to ensure that your banking details are correct.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,