poor service and lies

from 11 august i have hell with mtn. mtn made a mess of my upgrades and now i cannot get it resolved due to INCOMPETENCE.<br> alice van der merwe promised me this wil be resolve but today 4 jan 2016 it is stil not resolved.<br> <br> i phoned in on 24 dec and was informed by a consultant who refused to put me thru to a supervisor that i owed onlY R395 (ref 140 412 445) but when i received my bill via email on 24 dec it was r1500+-.<br> <br> i made an arrangement to pay and informed this person paying date is 10th of every month. this is not on debit order because the arrear have not been resolved yet when done i will have a debit order active. I also asked not to suspend my lines and it was promised not to happen?<br> <br> I called in (ref 140 891 223) and after sweet talking the consultant was handed over to a person calling himself albert and claimed he's a supervisor???I also asked not to suspend my lines and it was promised not to happen?<br> <br> it was suspended today 4/1/2016.<br> <br> <br> he even gave me an email address albert.nazani / ys@mtn [URL Removed] JA IT DOESN'T WORK?<br> <br> <br> SO THRU ALL MTN'S LIES INCOMPETENCE AND POOR SEVICE what do i do??<br> <br> after being a customer of 15 years this is how I am being treated?<br> <br> HELP ME.<br> <br> <br> <br>