Poor service and *********** Staff

Good Day <br> <br> I would like to log a complain on the poor customer services at both the Cresta branches as well as the customer service from the head office and the CIM MTN Retentions department. <br> <br> As they cannot understand that I have been retrenched and would like to cancel two of my five contracts because of the billing issues that I have been having with regards to the data usage and credit limit that I request. <br> <br> As well as amount that needs to been paid when cancelling the contracts. Its been more than 1 week and I still have not received any useful information and the itermise billing that I have requested for the data usage as I cannot afford to be paying every month R5000 on data usage when I have data bundles on my contracts.<br> <br> The staff at the Cresta branches are lazy and not friendly in anyway what so ever. All they say is that I must go to the head office and sort the my problem. So when I do go to the head office I end up waiting for more than an hour for some to assist me at that point I left. <br> <br> I would like for some how is competent enough that can help me sort out these issues that I am having.<br> <br> Thanks<br> <br> Kind Regards<br> <br> Pravesh Soogreem <br>