Poor service and dishonest

<p>As per my previous review, I received my Sony M5 back from your service centre with a cracked screen. It was sent in for a completely unrelated matter. I then received it back on Saturday after sending it in to have the screen fixed and your service centre is refusing to accept responsibilty and the store manager has been of no help what so ever. He has actually just been plain rude. This second process took 2.5 weeks - to litereally do nothing!</p> <p>The only person that has been helpful is Nonnie at your Atterbury store, she also has confirmed that the screen was fine when i sent it in. So basically your service centre has been useless and dishonest.</p> <p> </p> <p>This is the first time i have sent a phone in to be repaired and what a horrible experience. I will be cancelling my contract with Mtn once the contract has run its course and i will share this experience with everyone that i can!</p> <p> </p> <p>This experience has actually just been disgusting. </p>