Poor Service and Attitude From MTN

The response from MTN shows a lack of concern in resolving my complaint.<br> The issue is a simple one. <br> I renewed my contract in May, my bill triples in that month I complain and this is not addressed for several months and I do not pay the outstanding bill and MTN responds by cutting my service.<br> I have had several interactions with MTN by phone and by email, and this has not been resolved at all and no explanation has been given as to why just after renewing my contract with 1Gig data and 500 minutes inclusive n the contract I am put in a position where I have to pay outside the bundle rates, there is no explanation to this. <br> the question is not whether I sued the data or made the calls the question why did this not come out of the promo data and inclusive call minutes, unless MTN did not align their billing with the new contract.<br>