1 reviews | Active since Jul 2016
Poor service again
<p>This is the worst service that I've ever received from MTN.</p> <p> </p> <p>A week ago I posted on here and they did reply but a week later after I rep**** to there comment they still have not come back to me.</p> <p> </p> <p>I would have go the legal root as nobody is listening to me. DO NOT CALL ME BETWEEN 8-5PM. I'm only available after 5pm.</p> <p> </p> <p>Sincerely Yours,</p> <p>Unhappy Client</p>
Thank you for post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised with Hello peter we cannot pick up the previous response, Please elaborate more regarding the previous complaint done to Hello Peter.
Kindly be advised that we do not have agents available after 5 o clock to assist with Hello Peter call back alternative you may call the 808 call centre to assist you online. Please give us an alternative time to be contacted and assisted.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised with Hello peter we cannot pick up the previous response, Please elaborate more regarding the previous complaint done to Hello Peter.
Kindly be advised that we do not have agents available after 5 o clock to assist with Hello Peter call back alternative you may call the 808 call centre to assist you online. Please give us an alternative time to be contacted and assisted.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
STILL WAITING AFTER 3 YEARS
Hi
It's been 3 years since i wrote about MTN and there terrible service regarding my contract that I have with them or had with them. They took thousands of rands out of my bank account and never paid me back.
I signed a contract that states that i will be paying only R778 per month for the Samsung Galaxy S3 + Note Tab. After a couple of month that increased to R1400 - R1500 and the only answer they could give me is that i clicked on something online and that's why my contract increased. What a load of **** storms that is. I signed a contract with MTN not anybody else and my question is how they could allow this as i signed for a R778 contract and who ever the other company is i just don't carre. They cannot just get with coming into my contract unless MTN gave them the right to do so. This is ***** !!!!!!!!!!!!!
I was promised by a Natalie women from MTN Head office that she will look into the case but she never came back to me at all. I want this sorted out asap as my next step will be a discussion between myself and my lawyer as i will sue as this is restricting me from getting any contract with MTN as my account apparently was handed over to there Lawyers.
STILL WAITING AFTER 3 YEARS
Hi
It's been 3 years since i wrote about MTN and there terrible service regarding my contract that I have with them or had with them. They took thousands of rands out of my bank account and never paid me back.
I signed a contract that states that i will be paying only R778 per month for the Samsung Galaxy S3 + Note Tab. After a couple of month that increased to R1400 - R1500 and the only answer they could give me is that i clicked on something online and that's why my contract increased. What a load of **** storms that is. I signed a contract with MTN not anybody else and my question is how they could allow this as i signed for a R778 contract and who ever the other company is i just don't carre. They cannot just get with coming into my contract unless MTN gave them the right to do so. This is ***** !!!!!!!!!!!!!
I was promised by a Natalie women from MTN Head office that she will look into the case but she never came back to me at all. I want this sorted out asap as my next step will be a discussion between myself and my lawyer as i will sue as this is restricting me from getting any contract with MTN as my account apparently was handed over to there Lawyers.
Your reply was :
Thank you for you post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you at 02:05 no availability.
Please can you assist us with the contract cell number in question for feedback.
Kind Regards,
Alice van der Merwe
REQ: **********
Your reply was :
Thank you for you post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to contact you at 02:05 no availability.
Please can you assist us with the contract cell number in question for feedback.
Kind Regards,
Alice van der Merwe
REQ: **********
My Reply :
Hi
I took out a summer special so there is 2 numbers for my phone and Tab
********** 461 ( phone )
********** 462 ( tab)
I'm available from 5pm
Kind Regards,
Marlon Rooi
My Reply :
Hi
I took out a summer special so there is 2 numbers for my phone and Tab
********** 461 ( phone )
********** 462 ( tab)
I'm available from 5pm
Kind Regards,
Marlon Rooi
This week my lunch is at 12 pm so you can call me between 12pm and 1pm.
This week my lunch is at 12 pm so you can call me between 12pm and 1pm.