POOR SERVICE AGAIN!

Email to cancel my contract 3 Aug 2015. No response. Call to cancel 11 Aug 15. Told it will be processed. Receive email 18 Aug 15. Stating contract has been cancelled number can be ported. Take out new contract with another network 6 Sept 15. Get told sorry cannot port that number is still active. Contact mtn 8 times 7 Sept 15 only to be 8 different things and finally being told my number has actually not been cancelled. And will take 2 to 7 days to cancel. Attitude towards situation from mtn is one of disinterest. So sick of this **** company and their service. Now i sit and wait because absolutely nothing can be done. Thanks mtn for treating customers like garbage.