NM
Nivan M
1 reviews | Active since Jul 2016
13 Oct 2016, 17:16
Poor Service Again
<p>I missed my debit order due to late payment of monies into my account. Totally my fault.</p> <p>Received no notice from MTN that they will suspend my account. Did receive a notice that i should pay, which I did immediately on the same day, so my account is fully up to date now. It has been over 24 hours and still not reconnected. No one answers at the call center (hanging on for 8 minutes as I write this), or it cuts off.</p> <p>Dissapointing service once again. Let's not speak about the high data costs! Fortunately my contract is coming to an end soon.</p>
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MTN South Africa's replyOfficial
14 Oct 2016, 10:21Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
As per our telephonic conversation, your line has been reactivated.
Kind Regards
Mirriam
REQ:***
Best regards,
MTN South Africa's reply14 Oct 2016, 10:21
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
As per our telephonic conversation, your line has been reactivated.
Kind Regards
Mirriam
REQ:***
Best regards,