POOR Service Advertising products not available

Pathetic customer service. I went to the MTN store to upgrade to the S25 ultra on the new upgrade plan 'Iron'. I wanted to add the Galaxy buds 3 Pro to my contract, but they need to order a pysical yellow card from head office before you can upgrade. They didn't have stock. Ordered it, but cannot tell me if they have stock to order in the first place. Cannot confirm when they will be receiving stock ordered, yet they advertise the product. Then they also informed me that they cannot give me the S25 on the Iron plan, only the Iphone 17. Yet they advertise it as available on the S25 ultra.

No one at MTN you can phone to sort out the problems. Going to port my number to Telkom now.