LN
Luvuyo N
1 reviews | Active since Apr 2020
14 Apr 2020, 10:50
Poor Service
MTN has failed to allocate a payment I've made on the 4th of March 2020 at their store in Eastgate Mall, Bedfordview. I have sent them proof of payments in vain to their customer service email and got issued with this ENQUIRY REFERENCE NUMBER *** which nothing has been done ever since. I'm a paying customer but find myself inconvenienced due to the incompetence and pathetic service by MTN. CAN YOU ALLOCATE THE R600 I PAID PLEASE. YOUR TWITTER ACCOUNT AND CALL CENTRE IS USELESS! NO ONE PICKS UP.
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Replies (2)LN
Luvuyo N's updateReviewer Update
16 Apr 2020, 13:34Did you read my dispute correctly? How many times must I keep on saying this. I want you to allocate the R600 I paid at your store in Eastgate on the 4th of March 2020. Stop referring to the R600 I paid on the 27th. I kow that one is reflecting.
LN
Luvuyo N's update16 Apr 2020, 13:34
Reviewer Update
Did you read my dispute correctly? How many times must I keep on saying this. I want you to allocate the R600 I paid at your store in Eastgate on the 4th of March 2020. Stop referring to the R600 I paid on the 27th. I kow that one is reflecting.
LN
Luvuyo N's updateReviewer Update
16 Apr 2020, 13:40You suspended my lines again for that amount I paid ATMTN Eastgate. I just checked my statement on my app, it still shows an overdue of R572 for February 2020 + this month's installment. My dispute is that the overdue amount of R572 was paid on the 4th of March 2020 at MTN Eastgate.
LN
Luvuyo N's update16 Apr 2020, 13:40
Reviewer Update
You suspended my lines again for that amount I paid ATMTN Eastgate. I just checked my statement on my app, it still shows an overdue of R572 for February 2020 + this month's installment. My dispute is that the overdue amount of R572 was paid on the 4th of March 2020 at MTN Eastgate.