IR
IRANA R
1 reviews | Active since Jul 2015
04 Jul 2015, 22:19
POOR SERVICE
I have been trying to sort out my contract with MTN call centre for the past week but still no help from them. Their service is so poor, it is really disappointing that you have service providers like MTN. I even tried emailing them but still no response. Pathetic!!!!!!
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Replies (1)
MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Irana ,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
Due to the strike we were facing some our customer service channels were badly impacted. Now that the strike has been ended, everything should stabilize going forward.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
Due to the strike we were facing some our customer service channels were badly impacted. Now that the strike has been ended, everything should stabilize going forward.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Irana ,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
Due to the strike we were facing some our customer service channels were badly impacted. Now that the strike has been ended, everything should stabilize going forward.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
Due to the strike we were facing some our customer service channels were badly impacted. Now that the strike has been ended, everything should stabilize going forward.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,