Poor service

On 31 March 2026, a ticket was logged by MTN, reference SMC/*** to urgently investigate an error on the MTN tower. This is the same tower that I receive my Home Internet service on and that I use to WORK FROM HOME. I have been having terrible interrupted response for about 2 weeks now, which coincide with this ticket that was logged.

Now my question is, WHY IS NOBODY attending to this issue? What am I paying you R529 per month for if this is how you treat impacted customers?

Do these complaints even REACH YOUR CEO? Or is he too busy putting out IRAN FIRES!????????