CG
Clive G
1 reviews | Active since Jun 2015
24 Jun 2015, 16:52
Poor service
I have been unable to send e-mail from my laptop for the past two days. The outgoing server is set to: [URL Removed] as it has always been. When I try to send mail right now there is an error report that says: Unable to contact the outgoing server. I have phoned Mtn twice for assistance and have been cut off both times after holding for ages. I sent an e-mail via their web page and have not received a reply. I pay my monthly subscription and presently can't use the service which I need for my business.
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Replies (1)
MTN South Africa's replyOfficial
11 Jul 2015, 23:49Hello cliveal,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
Please try dialling our 1555 team. We will be available tomorrow morning to assist with the technical faults you have experienced.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
Please try dialling our 1555 team. We will be available tomorrow morning to assist with the technical faults you have experienced.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Best regards,
MTN South Africa's reply11 Jul 2015, 23:49
Official
Hello cliveal,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
Please try dialling our 1555 team. We will be available tomorrow morning to assist with the technical faults you have experienced.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
Please try dialling our 1555 team. We will be available tomorrow morning to assist with the technical faults you have experienced.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Best regards,