PS
Phuti S
1 reviews | Active since Jan 2015
22 Jun 2015, 09:59
Poor service
I took my phone for repair on the 13th May 2015 and I have never heard anything till today so I'm just wondering if this people live their values or what?
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
29 Jun 2015, 11:59Hello Statistix,
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
I have tried contacting you however the phone went to voicemail, We note that the details of the handset have been left out i.e. the job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
I have tried contacting you however the phone went to voicemail, We note that the details of the handset have been left out i.e. the job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply29 Jun 2015, 11:59
Official
Hello Statistix,
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
I have tried contacting you however the phone went to voicemail, We note that the details of the handset have been left out i.e. the job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.
I have tried contacting you however the phone went to voicemail, We note that the details of the handset have been left out i.e. the job card number or the IMEI for the handset in question for us to view the history of repairs and advice accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Best regards,