Poor Service

I've been with MTN since i got my first number 2006. I have a BUSINESS contract with them - 3 contract, 2 personal contracts.

Twice i have gone into MTN store to pay account, then it shows 0.00 balance to be paid. A few days later they cut the lines stating no payment!? That makes me look bad!

December i went to upgrade a business contract with their blackfriday special. I was pre- approved, but had to wait for stock on the tablet as it was phone with a tablet. Nearly 2 months later 13 Jan, ONLY, they receive stock on the tablet. Friday i go to do the upgrade after the loooong wait for stock. Arrived 17h30 at MTN Harvest Place. ONLY to leave empty handed once again 18h40! Sat there 2 and a half hours, MTN has deactivated the deal, the team tried to get the deal sealed, but couldn't succeed on their side. Sorry, it is weekend, can only be sorted Monday.

How is that okay MTN? Now i must be pleased and happy everytime?? That's just to mention a few.

I've been asking all around since November, not one store has any tablets in stock. Go to Vodacom and they have plenty, even Nokia that is not on your list.

I really hope this matter gets sorted TODAY! As i've had poor customer service and im tired of waiting and phoning and driving up and down!