POOR SERVICE

I have been placed on hold for more than an hour this morning in order to speak to a consultant for me to increase my cellphone subscription package! <br> <br> The MTN airtime package that I am on currently on, is insufficient for my business needs and I need to upgrade to a bigger package that will allow me to make more calls, which means more business to MTN. <br> <br> This kind of poor service is unacceptable! <br> <br> I have also asked MTN previously to put a limit on my data usage on my phone, which has not been done!<br> <br> Cannot wait until my MTN subscription package expires, so to join another service provider that exactly does what it says - offer service. <br> <br> We cannot make any calls to the detriment of my business. Do not think that MTN is going to compensate me for this.<br> <br> Ferdi Hartzenberg