RL
RG L
1 reviews | Active since Aug 2012
03 Jan 2020, 14:00
POOR SERVICE
maybe you can have the correct person call me about ref***. i have been calling since the 1st of jan, got 3 different reference numbers now and NO ASSISTANCE
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RG L's updateReviewer Update
19 Feb 2020, 09:14 MTN South Africa 's reply:
19 Feb 2020, 07:57
Good day RG L,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you.
Kind regards,
Ishie.
Complaints Management Team
YOU MUST BE JOKING. GO AND LOOK AT THE 3 REFERENCE NUMBERS AND YOU WILL SEE WHAT THE ISSUE IS. WHY DO YOU ISSUE REF NUMBERS?? TO WASTE OUR TIME?? NEXT STOP IS ICASA!!
19 Feb 2020, 07:57
Good day RG L,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you.
Kind regards,
Ishie.
Complaints Management Team
YOU MUST BE JOKING. GO AND LOOK AT THE 3 REFERENCE NUMBERS AND YOU WILL SEE WHAT THE ISSUE IS. WHY DO YOU ISSUE REF NUMBERS?? TO WASTE OUR TIME?? NEXT STOP IS ICASA!!
RL
RG L's update19 Feb 2020, 09:14
Reviewer Update
MTN South Africa 's reply:
19 Feb 2020, 07:57
Good day RG L,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you.
Kind regards,
Ishie.
Complaints Management Team
YOU MUST BE JOKING. GO AND LOOK AT THE 3 REFERENCE NUMBERS AND YOU WILL SEE WHAT THE ISSUE IS. WHY DO YOU ISSUE REF NUMBERS?? TO WASTE OUR TIME?? NEXT STOP IS ICASA!!
19 Feb 2020, 07:57
Good day RG L,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly provide us with a brief description of your complaint so that we may assist you.
Kind regards,
Ishie.
Complaints Management Team
YOU MUST BE JOKING. GO AND LOOK AT THE 3 REFERENCE NUMBERS AND YOU WILL SEE WHAT THE ISSUE IS. WHY DO YOU ISSUE REF NUMBERS?? TO WASTE OUR TIME?? NEXT STOP IS ICASA!!