Poor service

I have have been trying to sort out an account problem since February now and still no one has got back to me or supp**** me with any information as to what has happened. The customer care hotline is terrible. You cannot get through to anyone and the fact that there is no one else to help is extremely irritating. I am on the verge of having my contract suspended again because of incompetence on your behalf as well as the fact that you keep subtracting over R4000 from my account every month, which I consider to be *****ing at this point. After speaking to Chrystal, Gladys, Thembi Nkosi Khumalo, Rikaledi, Rasta ramabula, Chantelle Wangra, Ndumisi Tshabalala, I am still no closer to hearing anything. I have also been pushed on to Nashua where they are trying to help me as well and it doesn't have anything to do with them anymore.I am hoping that someone sees this and responds ASAP because I will be talking to the consumer counsel very soon.