poor service
<p>peter, its sad that we only get good service when we write to you. its more than 6 days today trying to simswap a number that i use for work and job applications. but still up and down, calling everyday no one know who is who and they tell me you might have spoken to someone in jhb or kzn and i am in MP. I AM CALLING 173 AND IT HAS NO LOCATION ATTACHED. poor service at its best but if i was owing them they will be calling day and night.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we trying to contact you on the number *** and it goes straight to voice mail please reply with an alternative number where we can contact you .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***9
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we trying to contact you on the number *** and it goes straight to voice mail please reply with an alternative number where we can contact you .
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***9
Best regards,