Poor service

<p>After receiving a call form MTN to upgrade a few weeks ago, we went to MTN today to do the upgrade. This branch's trading hours on Google Maps say from 7:00 to 13:00 for Saturday. Only to druve to the next town and find that they only open at 9:00. Once we were there, they requested a Driver's License and ID booklet. This information was never given to us. The woman at the counter spoke in a very arrogant tone and the other salesperson also laughed at the scene. They challenged us to call MTN headquaters. This was the worst experience ever that I had from MTN. </p>