Poor service

<p>I bought Sony XA at MTN branch in Bloemfontein Mimosa Mall. On the 7th day (18 April 2017) I went to the same store to report the problem about the on?off switch that was faulty. The store was busy with stock taking and had to return with the phone as it was already late to reach any other store. On the 19 April I took the same phone to MTN Repai Centre At Mackenzie Street, Business Park who were also busy with the stock take. They did not even check what was the problem with the phone except to be requested to leave the phone promised that they will attend to it as soon as possible.</p> <p>Today is the 18 May 2017 (a month later) and have not heard any thing from them. My issue is that: I lost the warranty of 7 seven days due to their stock taking and now waited for 1 month for them to tell me what to do. Please assist.</p> <p> </p> <p>Job Card Ref: BMLWC ********** </p>